A recent Meta Horizon OS update changed how the headset handles local files and cloud synchronization. This has unfortunately caused save data to temporarily disconnect for some users across multiple games.In many cases, your progress is not permanently lost and is still safely stored in Meta's cloud. Please try the following steps to force the headset to sync and restore your progress
How to recover your save game from the cloudThe latest Meta Quest update introduced a bug where the orientation in the roomscale setting is incorrect in many games (not just ours). We fixed this issue in the latest update. If you encounter it, please update the game or switch to Stationary mode instead of Roomscale.
We apologize for the inconvenience. Unfortunately, we can only detect and fix these types of issues afterward, but we do everything we can to resolve them quickly.